Frequently Asked Questions on Our Parties
How do I schedule a party?
First, go online and choose a package and then select the date, then you will see all the available time slots on the bottom of the page. We do require a $100 non-refundable deposit to secure your time slot. The deposit is deducted from the balance of the party which is due the day of the party. If you cancel we will not refund the deposit. We can also book your party over the phone or in person.
Can we bring more than 10 participants?
Yes, the price of our party packages includes 10 children (ages 1-15 yrs old). The additional cost per child over 10 children ranges from $6- $8 depending on the package you choose. We strongly recommend to add additional time to the party room if you have over 15-20 kids for your party. Our maximum number of children is 30 or 75 people total (kids and adults). Please get prior approval if you have more than 75 people total!
If I have less than 10 kids do I have to pay full price?
Yes. Unfortunately, the price of the package is set at minimum to have the party here.
Can I have a party for more than one child?
Yes, but there will be a $25 charge for each additional birthday child (multiples excluded). This allows us to add more party coordinators in the party room to ensure that your party goes smoothly.
Can I bring in my own food?
You may bring in your own birthday cake/cup cakes, drinks & chips. All other hot foods or side, you will be charged a $10 service fee per item.
Can we bring in our own pizza?
We have a wonderful pizza vendor and we ask that you use them. Clean up fees, trash disposal and serving fees, delivery fees are all included in our price. If you do bring in your own pizza there will be a $5 service fee for each pizza.
Can I bring in veggie trays or fruit trays?
You are welcome to bring your own, however, we will charge a $10 service fee for each item or you can order these items from us.
Can I bring Ice Cream?
No outside ice cream of any kind is allowed except ice cream cake. You can order cool beads ice cream cups through us at $3.50 each. Click HERE for the flavors we offer.
Can I have food in the play room during my 80 minutes play time?
No food or drinks other than water is allowed during the play time in our playroom.
Do we share the facility with other parties?
Our parties are two hours long. The first 80 minutes is spent in our inflatables, games, and rock climbing room, and the last 40 min in the food room where pizza and cake will be served. For the Princess Parties, we will be entering the Princess room the last 20-30 minutes of your 80 minutes playtime. There will be no other outside people in your party rooms, only you and your guests. As you move from room to room, a new party will start in the room behind where your party is located.
Is 40 minutes enough time in the party room?
Ideally, if you are only having cake and food in the party room then 40 minutes is enough. We do not allow opening gifts or do any other activities in the party room without prior approval.
Do we have to serve the cake?
Each party is assigned 1-2 party coordinators to help set up the party room, serve pizzas to the kids and facilitate the cake cutting, and pass the cake out for your party. Our goal is for you, the host/hostess, to be a part of the party and enjoy your guests.
If I want to add time can I?
Our parties are 2 hours long, but if you would like to have more time the cost is $60 for every 1/2 an hour (can only be added towards the party room time, before the 10 - 12pm party, or towards the end of the 5:30pm - 7:30pm the party)
If we run over the 2 hour limit what will happen?
Our parties are scheduled to stagger one after another so we do do everything we can to stay on schedule. We do allow your party a 5 minute grace period after the ending time of the party. If you run over that time we will charge $25 for each quarter of an hour.
Can I sign a Waiver for someone else's child?
No, only a legal guardian or parent can sign a waiver for a child that isn't yours. If you bring guests that are not yours please bring a completed waiver signed by that child's parents.
What if my child forgets the Waiver?
Only the parent or legal guardian has the right to sign the waiver. The parent must come to the facility to complete the waiver or the child will not be able to play.
What does the price of the party include?
The party includes the 2 hour rental of the facility for your private party plus 2 party coordinators to help with your party. We have a rock wall, jumpers, and game as well as the pretend play room as part of the package. We supply all white paper products to serve your party: plates, napkins and forks. If you bring in your own drinks we ask you to supply your own cups or bring in individually packaged drinks.
We do offer a few upgrades & Add-ons:
Professional Photographer for 2 hours by Whimsy FX for $200 / 2hrs
Professional Face Painter for $100 / hr
Parti Upgrade - Colorful happy birthday plates, napkins, cups, a personalized happy birthday banner with your child's name and 10 balloons for $19.95. Additional balloons will be $1 each balloon.
Mini Upgrade - Colorful happy birthday plates, napkins, cups, a personalized happy birthday banner with your child's name for $9.95
Personalized Happy birthday banner with the birthday child's name for $5
Balloons for $1 each.
We have happy birthday goodie bags for $3 each.
Can I bring in a Pinata?
Parti Palooza offers a pull string Parti Cube filled with candy and toys for $35. There will be a $25 service charge if you bring in your own piñata, Pull String Only. Prior notice is required if you are bringing your own.
Can I bring in my own decorations?
Yes, if you want a theme for your party you can bring in your own. We ask that you do not bring in streamers, confetti or items to be hung on the walls or ceiling. You may bring in a banner and themed plate settings. A $25 set up/clean up fee will be charged if other item are brought in without prior approval.
How early can I get there before my party starts?
We asked that you do not arrive more than 10 minutes before your party starts so we can clean up the play areas before you start your playtime.
Are Socks required?
Yes, socks are required for Children and Adults if they go into our inflatables. We do sell them if you do forget at $2 a pair.
If kids are out of control and a food fight occurs what will happen?
We understand that kids like to have fun, but food fighting is not acceptable. There will be a $25 clean up fee added to your bill.
If I cancel my party will I be charged?
Our cancellation policy is as follows: If you cancel your party 7 days prior to your scheduled party you will be charged 50% of the remaining balance for your party package. If you cancel within 72 hours of your party date, you will be charged 100% of the remaining balance for your party package. All deposits will not be refunded weather you cancel or change dates and times. We will only change your time once two weeks prior to your scheduled party. Deposits will be forfeited and no more changes will be accommodated after one change.